PRIVACY POLICY

Effective Date: 10/1/2024

We at Black Rose Alchemy value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

1. Personal Information: When you purchase something from our store, we collect the personal information you provide such as your name, address, and email address. This information is necessary to fulfill your order, communicate with you, and provide support when needed.

2. Payment Information: All payments are processed securely through trusted third-party services such as PayPal, Stripe, or other payment gateways. We do not store or have access to your payment card details.

3. Automatically Collected Data: When you browse our website, we automatically receive your computer’s internet protocol (IP) address, which helps us learn about your browser and operating system. We may also use cookies and similar technologies to enhance your experience on our site.

How We Use Your Information

We may use your personal information for the following purposes:

To process and fulfill your orders
To send order confirmations, shipping updates, and other transactional emails
To respond to customer service requests or inquiries
To improve our website and the services we offer
To send you marketing communications, only if you opt-in to receive them

Sharing Your Information

We do not sell or rent your personal information to third parties. We only share your information with:

Service Providers: We may share your information with third-party vendors that help us operate our business, such as shipping companies or email marketing services, but only to the extent necessary to perform their services.
Legal Requirements: We may disclose your personal information if required by law or if you violate our Terms of Service.

Cookies are small data files stored on your device that help us improve your experience on our website. You can opt out of cookies by adjusting your browser settings, but please note that disabling cookies may affect the functionality of our site.

Data Retention

We retain your personal information for as long as necessary to fulfill your orders, provide customer service, comply with legal obligations, and enforce our agreements. If you would like to request deletion of your personal data, please contact us at black.rose.alchemy.contact@gmail.com

Security

We take reasonable precautions to protect your personal information and ensure that it is not inappropriately accessed, disclosed, or misused. Our website uses secure HTTPS encryption to safeguard your data during transmission.

Your Rights

You have the right to:

Access and request copies of your personal data
Correct or update any inaccuracies in your personal information
Request the deletion of your personal data, subject to legal obligations

To exercise any of these rights, please contact us at black.rose.alchemy.contact@gmail.com

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting to our website, and the updated policy will be indicated by the “Effective Date” at the top of the page. We encourage you to review this policy periodically.

If you have any questions or concerns about our privacy practices, please contact us at:
Email: black.rose.alchemy.contact@gmail.com

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.